Terms of Service

1. Acceptance of Terms

By accessing and using EasyLabs ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

EasyLabs provides a cloud-based laboratory information management system (LIMS) designed to help diagnostic laboratories manage samples, track workflows, generate reports, and streamline operations ("Service"). The Service is accessible through web browsers and may include various features and tools for laboratory management.

3. User Accounts

To use certain features of the Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any malicious code or harmful content
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service or servers
• Use the Service for any competitive purposes
• Share your account credentials with unauthorized users

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain all rights to your data uploaded to the Service. We will:

• Maintain the confidentiality and security of your data
• Use your data only to provide and improve the Service
• Not sell or share your data with third parties without your consent
• Comply with applicable data protection regulations including HIPAA

6. Subscription and Payment

Access to certain features of the Service requires a paid subscription. By subscribing, you agree to:

• Pay all fees associated with your subscription plan
• Provide accurate billing information
• Authorize us to charge your payment method
• Accept that subscriptions automatically renew unless cancelled

We reserve the right to modify our fees with 30 days' notice. You may cancel your subscription at any time.

7. Trial Period

We may offer a free trial period for new users. During the trial:

• You have access to all features unless otherwise specified
• No payment is required
• The trial automatically expires after the specified period
• We may convert your account to a paid subscription if you provide payment details

8. Intellectual Property

The Service and its original content, features, and functionality are owned by EasyLabs and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination:

• Your right to use the Service will cease immediately
• You may request an export of your data within 30 days
• We may delete your account and data after the retention period

10. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that:

• The Service will be uninterrupted or error-free
• Defects will be corrected
• The Service is free of viruses or harmful components
• Results obtained from the Service will be accurate or reliable

11. Limitation of Liability

To the maximum extent permitted by law, EasyLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

12. Indemnification

You agree to indemnify and hold harmless EasyLabs from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which EasyLabs operates, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: legal@easylabs.com
• Website: Contact Form