Security Practices

Our Commitment to Security

At EasyLabs, security is not an afterthought—it's built into every aspect of our platform. We understand that laboratory data is sensitive and critical, and we employ industry-leading security measures to protect your information.

Data Encryption

We use multiple layers of encryption to protect your data:

• In Transit: All data transmitted between your browser and our servers is encrypted using TLS 1.3 (256-bit encryption)
• At Rest: All data stored in our databases is encrypted using AES-256 encryption
• Backup Encryption: All backups are encrypted both in transit and at rest

Infrastructure Security

Our infrastructure is built on enterprise-grade cloud platforms:

• Hosted on AWS with SOC 2 Type II compliance
• Multi-region redundancy for high availability
• DDoS protection and web application firewall (WAF)
• Regular security audits and penetration testing
• 24/7 infrastructure monitoring and alerting

Access Controls

We implement strict access controls:

• Authentication: Secure password policies with minimum strength requirements
• Multi-Factor Authentication (MFA): Optional MFA for enhanced security
• Role-Based Access Control (RBAC): Granular permissions based on user roles
• Session Management: Automatic session timeout and secure session handling
• IP Whitelisting: Optional IP restriction for enterprise customers

Application Security

Our application follows security best practices:

• Regular security updates and patch management
• Secure coding practices following OWASP guidelines
• Input validation and sanitization
• Protection against SQL injection, XSS, and CSRF attacks
• Regular vulnerability scanning and remediation

Data Privacy

Your data remains yours:

• We never sell or share your data with third parties
• Data is logically separated between customers
• You can export your data at any time
• Data deletion upon request (subject to legal requirements)
• Clear data retention policies

Compliance and Certifications

EasyLabs maintains compliance with major healthcare and security standards:

• HIPAA: Business Associate Agreement (BAA) available
• SOC 2 Type II: Annual third-party audits
• GDPR: Compliance with EU data protection regulations
• ISO 27001: Information security management certification

Backup and Disaster Recovery

Your data is protected against loss:

• Automated daily backups with point-in-time recovery
• Geographic redundancy across multiple data centers
• Regular disaster recovery testing
• 99.9% uptime SLA
• Rapid recovery procedures

Employee Security

Our team follows strict security protocols:

• Background checks for all employees
• Regular security training and awareness programs
• Principle of least privilege for system access
• Confidentiality agreements
• Secure development lifecycle practices

Incident Response

We have comprehensive incident response procedures:

• 24/7 security monitoring and alerting
• Dedicated security response team
• Clear communication protocols for security incidents
• Post-incident analysis and remediation
• Timely notification to affected customers

Third-Party Security

We carefully vet all third-party services:

• Security assessments of all vendors
• Data processing agreements (DPA) with subprocessors
• Regular audits of third-party security practices
• Minimal data sharing with external services

Reporting Security Issues

If you discover a security vulnerability, please report it responsibly:

• Email: security@easylabs.com
• Do not publicly disclose until we've addressed the issue
• Include detailed information to help us reproduce the issue
• We'll acknowledge receipt within 24 hours
• We appreciate responsible disclosure and may offer recognition