HIPAA Compliance

HIPAA-Ready Platform

EasyLabs is designed to help healthcare organizations maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA). We understand the importance of protecting patient health information and have built our platform with HIPAA requirements in mind.

Business Associate Agreement (BAA)

As a service provider handling Protected Health Information (PHI), EasyLabs acts as a Business Associate under HIPAA regulations. We offer a Business Associate Agreement (BAA) to all customers who handle PHI:

• Available upon request at no additional cost
• Outlines our responsibilities and yours
• Required before using EasyLabs for PHI
• Contact us to execute a BAA

HIPAA Security Rule Compliance

EasyLabs implements technical safeguards required by the HIPAA Security Rule:

Administrative Safeguards

• Security management processes and risk analysis
• Assigned security responsibility
• Workforce security training and management
• Information access management
• Security awareness and training programs
• Security incident procedures
• Contingency planning and disaster recovery
• Business associate contracts

Physical Safeguards

• Secure data center facilities with 24/7 monitoring
• Physical access controls and badge systems
• Workstation and device security policies
• Secure media disposal procedures

Technical Safeguards

• Unique user identification and authentication
• Emergency access procedures
• Automatic logoff after inactivity
• Encryption of data in transit and at rest
• Audit controls and logging
• Integrity controls to protect against unauthorized alteration
• Transmission security protocols

HIPAA Privacy Rule Compliance

We support your compliance with the HIPAA Privacy Rule:

• Minimum necessary access principles
• User-level permissions and role-based access
• Audit trails for PHI access and modifications
• Support for patient rights (access, amendment, accounting)
• Tools for breach notification if needed

Data Protection Measures

Specific measures to protect PHI:

• Encryption: AES-256 encryption for data at rest, TLS 1.3 for data in transit
• Access Controls: Role-based permissions, multi-factor authentication
• Audit Logging: Comprehensive logging of all PHI access and changes
• Data Segregation: Logical separation between customer environments
• Secure Backup: Encrypted backups with geographic redundancy

Breach Notification Support

In the event of a security incident:

• We will notify you within 24 hours of discovering a breach
• We provide detailed information about the incident
• We assist with your breach notification obligations
• We implement remediation measures immediately

Regular Audits and Assessments

We conduct regular security assessments:

• Annual third-party security audits
• Regular vulnerability scanning
• Penetration testing by security professionals
• Continuous monitoring for security threats
• Internal compliance reviews

Your HIPAA Responsibilities

While EasyLabs provides a HIPAA-ready platform, customers are responsible for:

• Executing a Business Associate Agreement
• Training your workforce on HIPAA requirements
• Implementing your own privacy policies
• Managing user access appropriately
• Conducting your own risk assessments
• Maintaining proper consent and authorization procedures
• Reporting breaches as required by law

Employee Training

All EasyLabs employees receive:

• HIPAA awareness training during onboarding
• Annual refresher training
• Role-specific security training
• Incident response training

Subcontractors and Third Parties

We ensure all subcontractors who may access PHI:

• Sign Business Associate Agreements
• Maintain appropriate security standards
• Undergo security assessments
• Comply with HIPAA requirements

Documentation and Policies

We maintain comprehensive documentation:

• Written information security policies
• Incident response procedures
• Disaster recovery and business continuity plans
• Data retention and disposal policies
• Access control policies

Obtaining a BAA

To execute a Business Associate Agreement:

1. Contact our compliance team at compliance@easylabs.com
2. Review our standard BAA terms
3. Request any necessary modifications
4. Sign and return the agreement
5. Begin using EasyLabs for PHI